Powering high-stakes asset management with mySchneider: Are you making the most of it?

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Plus: 4 Recommendations to Get the Most Out of this One-Stop Platform for Asset and Contract Management

In the world of electrical management and maintenance, staying ahead means embracing the digital transformation offered by solutions like mySchneider. This platform isn’t just about monitoring and managing; it’s about proactively enhancing every aspect of your service experience. It simplifies processes, enhances customer experience, and facilitates the management of your critical electrical assets.

Designed for, but not restricted to, customers with recurring service contracts such as EcoCare*, mySchneider is your digital ally in asset management. But are you taking full advantage of its capabilities? Let’s explore how mySchneider enhances your operations through its core functionalities.

mySchneider: Your Digital Ally for Operations Management throughout the Lifecycle of the Asset

mySchneider transforms the concept of asset and service contract management by centralizing these crucial functions into a single digital platform tailored for efficiency and empowerment. Here’s how it brings significant advantages to your day-to-day operations.

Asset & Site Management: mySchneider platform offers an all-encompassing solution for managing your assets across multiple sites, from initial registration to end-of-life decisions. It enables detailed lifecycle monitoring of each piece of equipment, providing insights into maintenance schedules, warranty statuses, obsolescence statuses and optimal replacement timings to avoid downtime and unexpected failures.

Maintenance Activities and Reports: Additionally, the platform acts as a one-stop shop to access maintenance activities and service intervention reports that include statements of work, performed tasks, and recommendations, ensuring proactive maintenance and support is always within reach, thereby extending asset life and facilitating modernization through proactive recommendations.

Service Contract Management: Visibility and transparency are key to managing service contracts. mySchneider offers a comprehensive overview of your current and expired contracts, making it easy to review details such as coverage, end dates, and terms. With streamlined processes, you can request the renewal or amendment of  contracts with a few clicks, ensuring continuous coverage and peace of mind.

Training and Skill Development: Empower your team with the knowledge they need to succeed and stay ahead of the curve. mySchneider connects you to tailored training programs to enhance skills and improve operational efficiency. Access digital courses anytime, anywhere to stay up-to-date with the latest industry standards and practices.

Direct Access to  EcoStruxure™ for Asset Health Monitoring: Seamlessly monitor your connected assets remotely through EcoStruxure™, the powerful IoT digital platform accessible directly from your mySchneider account. Leverage a comprehensive suite of digital services to gain immediate insights into equipment health, maintenance needs, electrical fire risks, and partial discharge with advanced analytics and key performance indicators.

Online Chat: The mySchneider portal significantly enhances communication and support for all users. EcoCare members enjoy priority access to our Support team through a dedicated online chat, with a guaranteed response time. mySchneider also offers comprehensive support options, including dedicated case management to ensure seamless tracking and timely resolution of any issue.

Proven Success: Real Customers, Real Impact

The effectiveness of mySchneider isn’t just in its features; it’s proven in the field. A leading global technology company uses myScheider and here’s what two of its users have to say about it:

“Love the initiative from Schneider Electric. mySchneider will ease our operations, locally and abroad. The concept, knowing the status of the assets, and having a portal as a one-stop shop revolving around IB and needs is interesting.” – a Consumer Electronics Company, UAE.

“Very interesting portal, that will make emails and shared folders redundant. Full asset portfolio will enable our teams to consider what else could be covered by contracts.” – a Technology Company from Ireland

So, how will you be able to get the most out of mySchneider?

Pro Tips: Maximize Your mySchneider Experience

To fully leverage the powerful features of mySchneider and maximize its benefits for your asset and service management needs, we recommend the following best practices:

1. Empower your Teams

mySchneider is made for you and your team. Every role in your organization can benefit from its specific functions:

• Facility/Maintenance Managers: They can oversee multiple sites and view all assets in one place, allowing for better coordination and maintenance planning across locations.
• Finance/Procurement Officers: Enable them to manage and renew contracts efficiently, ensuring financial optimization and compliance.
• Operations Managers: Equip them with tools to plan asset modernization and replacements, ensuring operational continuity and efficiency.

2. Customize your Dashboard:

Tailor the dashboard to display the information most relevant to you. Arrange key business services, configure prominent alerts, and set up the homepage to provide immediate access to the most critical information. This customization lets you quickly grasp the status of your assets and any required actions at a glance, making daily operations smoother and more intuitive.

3. Engage Regularly and Make Full Use of mySchneider:

Log into mySchneider consistently and make full use of the relevant content and rich features. Based on the size and criticality of your operations, log in weekly, bi-weekly, or monthly to stay updated with the latest insights and updates. Get quick access to support and training. Don’t miss any automated alerts about maintenance needs. Familiarity with mySchneider can significantly reduce downtime and improve the responsiveness of your operations.

Following these recommendations can transform how your organization manages its assets and service contracts. mySchneider not only simplifies these processes but also enhances the overall effectiveness of your operations. Stay proactive, stay informed, and make mySchneider an integral part of your asset management strategy to ensure optimal performance and longevity of your investments.

Upcoming Enhancements of mySchneider

While mySchneider currently offers extensive capabilities, we are continuously improving. Exciting advancements are on the horizon for mySchneider to further enrich the user experience and expand functionality. In the near future, customers will be able to track the status of their spare parts orders directly through the platform, further streamlining the maintenance process.

Asset registration enhancements are also underway, with a QR code-based registration process that simplifies the setup of new assets into the system. We’re also working on utilizing AI capabilities to improve condition-based monitoring and digital service delivery for equipment that isn’t digitally connected.

These upcoming features are designed to improve asset management, give users more control over their equipment, and provide peace of mind by ensuring that the necessary resources are always readily available.

Are You Ready to Take Full Advantage of mySchneider?

As we’ve explored mySchneider’s extensive features and upcoming enhancements, it’s clear that this platform is more than just a tool; it’s an essential partner in your service management strategy. It simplifies processes, enhances customer experience, and supports proactive management of your electrical assets. For EcoCare members, mySchneider complements regular interactions with your Customer Success Manager, adding a layer of digital efficiency to personalized service.

*Please verify the availability of EcoCare in your region through a local services sales’ representative. If EcoCare is not yet available, you can start leveraging EcoStruxure Service Plan.