Brigitte Begasse

Brigitte Begasse is Senior Vice President of Customer Satisfaction & Quality (CS&Q) at Schneider Electric.  

She leads a global organization of over 5,000 employees, driving customer experience, quality, reliability, and safety across Schneider Electric’s operations. Her mission is to advance end-to-end quality and customer satisfaction through data-driven decision-making, predictive capabilities, and automation.  

Since 2021, she has been a member of Schneider Electric’s Global Supply Chain leadership team, helping steer operations, logistics, network design, and the strategic direction of one of the company’s most critical functions.  

Previously, over her 12-year tenure at Schneider Electric, Brigitte has built a track record of leading complex, business-critical transformations across Quality, Industrialization, Procurement, Customer Satisfaction, and Supply Chain Deployment. She is known for shaping high-performing multicultural teams, accelerating digital and analytics adoption, and delivering measurable improvements in operational performance and customer outcomes.  

Brigitte holds an engineering degree from the Institut National des Sciences Appliquées (INSA) Rennes. She is passionate about harnessing technology and data to elevate performance and redefine customer experience. Known for her collaborative and forward-looking leadership style, she champions a culture of accountability, continuous improvement, and innovation.  

A French national with more than 20 years of international experience across Europe and Asia, she currently resides in Singapore.