Service Partnerships Re-imagined

This audio was created using Microsoft Azure Speech Services

In a constantly evolving and connected world, organizations need to digitize their business processes to be competitive; and at Schneider Electric, we see 3 global transformations impacting the world and businesses: the need to SAVE and reduce energy demand, Electrification, and, Decarbonization.

These 3 transformations are influencing the needs of businesses. This results in businesses focusing on the efficiency, sustainability, safety, and cybersecurity of their operations, while evaluating the shift from CapEx to OpEx.

The good news is that the technology exists today. Sensing technology, real-time AI and software-driven analytics are just several technologies we use with our customers to address their evolving needs.

Two models of helping businesses succeed through services

We utilize two service models for engaging our customers to help them optimize their operational infrastructure.

Our field service professionals are focused on working with our customers to ensure their business-critical equipment is reliable, available and efficient all along the asset’s lifecycle.

Through equipment audits and modernization, commissioning, and digital tools our experts help businesses minimize unexpected equipment downtime and assure them that their local and enterprise-wide assets are available giving them peace of mind, so they can focus on their operational routines.

We are in a unique position to be your trusted partner for mission critical applications. And our experts are everywhere you are, and available 24 hours a day, 7 days a week, 365 days a year.

Around the world we have:

• 72 rapid deployment centers
• 1,200 service engineers
• 170 service centers, and
• 900 certified services partners

This presence ensures your equipment is safely maintained and repaired in a timely manner so that you can minimize downtime and guarantee a safe work environment while operating at peak performance.

Digital Services that maximize your ROI

The second approach is through digital services. It is a new era and moving extremely fast. When you enable digital connectivity within your operational systems, assets and installed base, you gain a new level of operational efficiency that is proven to maximize profitability.

Through our Ecostruxure Advisor suite of analytic software offerings, and our dedicated remote service professionals, we are able to provide the insight you need to make sure you realize all efficiencies to stay one step ahead.

Our expertise of asset performance management, cybersecurity, energy efficiency and sustainability consulting results in direct business benefits. This includes maximizing your Total Cost of Ownership (TCO) to ensure your equipment operates at peak performance while optimizing OpEx so you can re-invest the savings in other business areas.

We help your business achieve its sustainability ambitions

Our expertise in digital services translates into one area specifically where we are a global leader – sustainability consulting.

With energy and data flowing, today’s energy market is evolving faster than ever. There’s more to your utility bills than you might realize and our global energy experts help organizations around the world with their energy procurement.

As well, organizations leverage our proven consulting methodology to get them from planning to savings faster by developing an efficiency program at the enterprise-level that aligns with their corporate business objectives and facility-level operations.

We are recognized for helping organizations on their sustainability transformation journey and through our Ecostruxure Advisor offerings we manage €30B+ energy spend, 500,000 energy invoices per month and 80 GW of power.

With this reach and expertise, we:

• Provide guidance on renewable energy sourcing.
• Enable C-suite to make strategic decisions while integrating sustainability targets.
• And, deploy effective resource management strategies & carbon reduction frameworks.

Where is your organization on its digital transformation journey? Do you have the right expert partners to help you succeed?

Watch this video and discover how your peers have benefited from our latest digital solutions by partnering with our service experts.