In the ever-evolving world of IT, efficiently managing software subscriptions and licenses is essential for both IT partners and their customers. If a vendor does not provide a simple way to manage subscriptions, the value of Data Center Infrastructure Management (DCIM) software for your business can be significantly compromised.
Consider the risks: missed software expiry can lead to the loss of critical functionality or increased security vulnerabilities and severely impact business operations. Without straightforward subscription management, businesses may face disruptions, increased costs, and decreased productivity.
I am excited to announce that EcoStruxure™ IT software subscription management has been greatly simplified thanks to the new mySchneider Software Management capabilities within mySchneider.
Top 5 benefits for partners
With mySchneider Software Management, all your software subscription management needs are now centralized in one convenient location. Users can redeem and generate software license keys, track subscription expirations, renew licenses and subscriptions, and download updates all from the same location. Knowing how important it is to keep this information up to date, I view these as the top 5 benefits for partners:
1. Digital subscription storage
When you order an EcoStruxure IT software subscription, you receive a Digital Voucher. mySchneider Software Management offers a convenient Digital Voucher storage feature, allowing partners to store their digital vouchers in their mySchneider account. Partners can redeem these vouchers to generate the subscription license key as needed so they can send the license keys to their customers in a timely manner. This flexibility to use vouchers when required enables partners to bank digital licenses and subscriptions for quick redemption, ensuring a superior customer experience.
2. Multiple customer accounts
mySchneider Software Management makes it simple to manage multiple customer accounts with the Create Customer Groups feature. This option allows users to create groups based on their business structure, including grouping customers or customer sites together. By organizing software licenses and subscriptions by customer account, partners can track them with ease and help their customers to plan renewal budgets more effectively.
3. Renewal options
Track unused or not-yet-activated licenses, upcoming expiration dates, and expired licenses and subscriptions via mySchneider Software Management. Proactive tracking helps drive engagement with customers by ensuring they are always up to date with their software needs. Additionally, users can enhance customer relationships by having frequent, proactive discussions about renewal budgets and software requirements, helping to maintain strong customer interactions without any additional administrative burden.
4. Dedicated help center
Recently, we launched a dedicated EcoStruxure IT Help Center for mySchneider Software Management. This resource provides all the necessary information and guidance, ensuring Schneider Electric partners and end users can make the most of mySchneider Software Management.
5. Visibility
For partners who choose not to directly manage software subscriptions on their customers’ behalf, there is an option for customers to add their trusted IT partner to their end user mySchneider account. This option enables the required partner visibility to subscriptions requiring renewal. Alternatively, customers can use the “connect with your partner” function that automatically sends the subscription details directly to their partner to take the requested renewal action. mySchneider Software Management is designed to give IT partners the flexibility to manage these processes for their customers while also allowing customers to handle them independently.
Effective software subscription management is a necessity
In a rapidly changing industry, effective software subscription management is not a convenience; it’s a necessity for maintaining smooth and secure business operations. The flexible design of mySchneider Software Management means that partners can manage software licenses and subscriptions in a way that suits their business.
mySchneider Software Management is currently available for the following EcoStruxure IT offers: PowerChute Network Shutdown, the Secure Network Management Card System, and EcoStruxure IT Expert. As new subscription management enhancements and software offers are added, they will be announced via the EcoStruxure IT Help Center. Stay tuned!
Add a comment